Job Description Job Description Job Summary We as a freight forwarder / NVOCC are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalat[e] complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively #J-18808-Ljbffr Umax Shipping Inc
...Travel LPN - LPN American Traveler George, Iowa, United States Position ID: P-743444 Position status: Open Assignment type: travel Shift: Nights Length (weeks): 13 Openings: 1 Start date: 2026-08-31T00:00:00.000Z $1,109.51/week (estimated...
...Virtual Internship: Graphic Illustrator Harold Jean-Louis, Inc. is part of a network that works on E-learning solutions. Within this network, employees get exposed to different industries and experiences. Industries that the teams will have access to are- podcasting...
...Job Description Overview: The Digital Support Agent provides customer assistance through non-voice channels, including chat, email, and SMS. This role emphasizes written communication, multitasking, and delivering accurate, timely responses across multiple platforms...
...footprint and we are actively looking to fill an Appointment Internship Setter position. This role will educate homeowners on the benefits... ...to come discuss our Solar solutions further. NO PREVIOUS EXPERIENCE NECESSARY Benefits: Career growth and advancement...
...Leasing Professional OpportunityEnthusiastic, outgoing leasing professional wanted! The Campus team is filled with passionate and enthusiastic... ...the box, then we've got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job...