Job Description
Community-Based Services (CBS) ManagerLead People. Build Great Programs. Make a Difference in the Lives of Individuals with Disabilities.Are you a strong, hands-on leader who is passionate about supporting individuals with intellectual and developmental disabilities (IDD), acquired brain injuries (ABI), and other disabilities?
Do you enjoy developing employees, solving problems, building successful programs, and creating opportunities for people to live more independent, connected, and fulfilling lives?
OPPO is looking for an energetic, organized, and people-focused Community-Based Services (CBS) Manager to lead our growing programs serving individuals with disabilities.
This isn't a sit-behind-a-desk-all-day management position. We're looking for someone who understands that great leadership means being actively involved with employees, clients, and the day-to-day operations of the programs.
Our team of Direct Support Professionals (DSPs) helps individuals with IDD and other disabilities develop life skills, build friendships, increase independence, and participate meaningfully in their communities.
The CBS Manager oversees:
Afterschool Program
Day Program, including community-based, non-facility services
Summer Program
Social Skills Programs
Your responsibility is to ensure these programs are well-managed, financially responsible, compliant, and consistently delivering the safe, happy, healthy OPPOrtunities our clients deserve.
This is an in-person leadership position and is not remote.
What You'll DoLead, Coach, and Develop a Great TeamYou'll oversee the employees providing Community-Based Services and take an active role in building a dependable, engaged, and accountable team.
Responsibilities include:
Recruiting, interviewing, hiring, and onboarding employees
Coaching, mentoring, and developing DSPs and other program employees
Managing employee performance, including corrective action when necessary
Supporting employee engagement and retention
Matching DSPs with clients based on individual needs, personalities, abilities, and program compatibility
Establishing clear expectations and holding employees accountable for results
We believe great leadership means supporting employees while also maintaining high standards of performance.
Keep Programs Running SmoothlyCommunity-based disability services require coordination, flexibility, and attention to detail.
You'll oversee daily program operations, including:
Employee scheduling and staffing coverage
Client attendance and service coordination
Payroll review and approval
Transportation and vehicle oversight
Program activities, facilities, and logistics
Billing accuracy and service documentation
Emergency response and problem-solving
Compliance with applicable state regulations and service requirements
Strong programs require both compassionate leadership and effective business management.
You'll be accountable for:
Department budgets and financial performance
Service utilization and billed units
Payroll and staffing cost management
Accurate attendance, documentation, and billing
Monthly departmental reporting
Quarterly Support Coordinator reporting
Incident reporting and required state submissions
Regulatory and program compliance
Program quality and operational efficiency
Stakeholder communication and satisfaction
You'll likely be a great fit if you:
Have experience working with individuals with intellectual and developmental disabilities (IDD), acquired brain injuries (ABI), or similar support needs
Enjoy leading, coaching, and developing employees
Can manage multiple programs, priorities, and moving pieces without losing sight of the bigger picture
Take initiative and ownership rather than waiting to be told what to do
Communicate clearly, professionally, and respectfully
Are comfortable making decisions, delegating responsibilities, and holding people accountable
Can adapt quickly to changing circumstances and solve problems effectively
Build positive relationships with employees, clients, families, and community partners
Understand the importance of person-centered services, dignity, independence, and community inclusion
Are comfortable being measured by results and meeting or exceeding performance expectations
Can balance the human side of disability services with the operational and financial responsibilities of managing a department
Experience working with individuals with intellectual and developmental disabilities (IDD), acquired brain injuries (ABI), or other disabilities
Supervisory or management experience, preferably in human services, disability services, or community-based programs
Strong leadership, organizational, communication, and problem-solving skills
Ability to manage employees, coordinate programs, and maintain operational accountability
Experience with scheduling, payroll, budgets, or other operational responsibilities
Proficiency, or the ability to quickly become proficient, with Google Workspace, Microsoft Office, and web-based management systems
Ability to work independently, prioritize competing responsibilities, and make sound decisions
Experience working with Utah's Division of Services for People with Disabilities (DSPD) , including an understanding of service delivery, documentation, compliance, and reporting requirements
Experience managing programs serving individuals with IDD or ABI
Experience supervising Direct Support Professionals (DSPs) or similar frontline employees
Familiarity with Medicaid-funded community-based services and person-centered service delivery
Bachelor's degree in human services, social work, psychology, business management, or a related field
OPPO offers a competitive compensation and benefits package, including:
Paid Time Off
Paid Maternity/Partner Leave
Holiday Pay
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Ability to travel locally between program sites, using your own vehicle
Ability to spend prolonged periods sitting, standing, and walking, with or without reasonable accommodation
Ability to occasionally lift up to 25 pounds, with or without reasonable accommodation
Ability to respond to operational and program needs as they arise
Other duties as assigned by supervisor
Come help us create more safe, happy, and healthy OPPOrtunities!
About the Company: We provide home and community-based services (including employment) to people in Colorado, Arizona and Utah. We have a team of over 120 impactful people empowered to create OPPOrtunities for our clients. Our vision is to create safe, happy, and healthy OPPOrtunities for our residents, patients, clients, and employees.
Help us look as good as our mission does.We're seeking a Graphic Design Volunteer to design flyers, social graphics, and event materials, keeping SLMF's look polished and consistent. A great way to build a design portfolio while supporting a real cause.Volunteers will...
...and moderate-income people improve their living conditions. The Senior Services division provides volunteer opportunities for seniors... ...Tuberculin test. Minimum of one-year experience working with Senior Citizens and children. Knowledge of community social services....
...people performing work at dangerous temperatures, such as using torches to cut or weld to identify hazardous environments and ensure a fire isnt started as well as executing other tasks assigned. 2. A helper is responsible for assisting workers to carry out a variety...
...Sales Executive If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy... ...duties as assigned. What you will need: ~5+ years of B2B field sales experience, with a proven track record of opening net...
...Parking Enforcement OfficerOne of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued...